FAQ
Frequently asked questions
What you may want to know about plans, integrations, AI features and data security.
General
What is Roasive?
Roasive is an AI-powered ad management and e-commerce analytics platform for Turkish online stores. It brings your Meta, Google and TikTok ad accounts, store data and AI tools into one panel.
Who is Roasive for?
E-commerce store owners and marketing teams who run their own Meta, Google or TikTok ads.
Pricing
How does the free trial work?
You pick a plan and save your card on the payment provider's secure page; each plan card shows its trial length, and you are not charged during the trial. Cancel before it ends and you pay nothing. Otherwise the subscription starts when the trial ends, the plan price is charged to your card automatically and it renews every period; if you cancel later, it simply does not renew at the end of the period.
What are AI credits?
AI operations such as image and video generation, agent runs, chat and SEO content improvements use credits. The cost is shown before you start, and failed operations are refunded.
Which payment methods are available? Do I get an invoice?
Payments are taken with PayTR, iyzico or Stripe. Invoices are issued as e-Archive or e-Invoice; you enter your national ID or tax number in your invoice profile.
Integrations
Which platforms do you support?
Ads: Meta, Google Ads, TikTok Ads. Stores: Shopify, ikas, Ticimax, IdeaSoft, Entegra and Trendyol. Analytics: Google Analytics 4 and Search Console. Notifications: email, Slack, Telegram and WhatsApp.
How do I connect my accounts?
Ad accounts and Google services are connected by granting access on the service's own sign-in screen. For stores, your store address or API details are requested depending on the platform.
AI
Will an AI agent change my ads without permission?
In Approval mode nothing changes without your approval. In Autopilot and Hybrid modes the daily action limit, budget change cap and new-campaign protection still apply, and you can stop the agent at any moment.
How is net profit calculated?
Gross profit is revenue from orders minus product cost, shipping and payment fees; net profit is gross profit minus ad spend. Different currencies are never added together.
Can I use AI-generated creatives in my ads?
Yes. You can download generated images and videos or send them straight to Meta Ads or TikTok.
Security and KVKK
Is my data safe?
Each user can only access their own data: row-level access rules are enforced in the database and writes are validated on the server. Ad changes go through the approval engine.
What about KVKK (Turkish data protection)?
The KVKK notice, privacy and cookie policies, membership and distance sales agreements are published. Versioned consent is collected at sign-up and before payment, and only essential cookies are on by default.